Empower Your Business with Expert HR Solutions
Practical HR support for small businesses that need real help, not generic answers
Twin City Consulting helps small and midsize businesses navigate hiring, employee issues, policies, performance concerns, and day-to-day HR challenges with confidence. Whether you need support for a defined project or guidance as situations come up, you work directly with Alyssa Fortin to get clear, practical next steps.
HR support built around the realities of running a small business
Many businesses need experienced HR guidance long before they are ready to hire a full-time internal HR leader. Twin City Consulting fills that gap with flexible, high-level support designed for organizations that need sound advice, practical structure, and a responsive partner they can trust.
Our work is designed for business owners, practice leaders, and managers who are trying to make the right call on people issues without losing momentum or creating bigger problems later. We help clients think clearly, respond appropriately, and build stronger HR practices over time.
Ways to work together
Hourly and as-needed support
Ideal when you need experienced HR guidance for urgent issues, leadership questions, hiring decisions, employee concerns, or ongoing support.
Flat-fee projects
A good fit for defined work such as employee handbooks, recruiting projects, audits, policy development, investigations, or other structured HR initiatives.
HR Advisory & On-Demand Support
HR Advisory & On-Demand Support
Sometimes you do not need a long project. You need a sound answer, a second set of eyes, or someone to help you handle a situation before it gets worse...
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Twin City Consulting provides responsive HR guidance for day-to-day questions, leadership decision-making, and emerging employee issues. This support is especially helpful for businesses without internal HR leadership, or for leaders who want experienced backup when the situation is sensitive, time-sensitive, or unfamiliar.
This may be the right fit if you need help with:
- employee issues
- leadership questions
- documentation concerns
- policy interpretation
- disciplinary situations
- sensitive workplace decisions
HR Audits & HR Foundation Reviews
If your HR practices have grown piece by piece over time, it can be difficult to know what is working well, what is missing, and where your business may be exposed to avoidable risk...
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Twin City Consulting reviews your current HR policies, practices, and processes to help you identify gaps, strengthen consistency, and build a better foundation for growth. These reviews are especially useful for businesses going through growth, leadership transitions, operational change, or simply trying to get more organized and proactive.
Common focus areas may include:
- employee handbooks and policies
- documentation practices
- hiring and onboarding processes
- performance management structure
- employee relations procedures
- overall HR consistency and readiness
Employee Relations & Workplace Investigations
Employee issues are rarely simple in real life. They involve people, context, timing, risk, and business realities all at once...
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Twin City Consulting helps businesses respond thoughtfully to conflict, complaints, disciplinary issues, and other sensitive workplace matters. We provide steady guidance that helps leaders address issues clearly, fairly, and with appropriate documentation and process.
When needed, we also support workplace investigations with a professional, impartial approach focused on fact-finding, sound judgment, and practical next steps.
This service is often useful when:
- conflict is affecting the team
- a complaint has been raised
- a leader is unsure how to respond to employee behavior
- documentation or process needs to be strengthened
- a workplace issue needs a more structured response
Recruitment & Talent Acquisition
Hiring the right person is too important to treat like guesswork, especially when the role is critical or hard to fill. Twin City Consulting supports....
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recruiting efforts from job design and market analysis through sourcing, screening, and selection. The goal is not just to fill a seat, but to improve the quality of the hire and the strength of the process around it. This is especially valuable for businesses that do not hire often, need help defining the right role, or are struggling to attract the right candidates.
Support may include:
- clarifying the role and expectations
- reviewing market realities
- improving the hiring process
- helping evaluate candidates
- supporting recruitment for key or difficult-to-fill positions
Performance Management & Leadership Support
Many performance problems are not just about the employee. They are also about unclear expectations, inconsistent follow-through, or managers who have...
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never been given a workable process.
Twin City Consulting helps businesses create stronger performance management practices so leaders can set expectations, address issues earlier, coach more effectively, and document appropriately. This support helps reduce confusion and improve accountability without overcomplicating the process.
This service is a good fit when:
- managers need help handling performance concerns
- performance conversations are being avoided or delayed
- the business lacks a clear process for accountability
- leadership wants more consistency across the team
Policy Development & Implementation
Clear policies help businesses create consistency, reduce confusion, and support better decision-making across the organization.
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Twin City Consulting creates, reviews, and updates employee handbooks and workplace policies so they are practical, understandable, and aligned with how your business actually operates. This is especially helpful for growing businesses, businesses updating older documents, or businesses that need clearer expectations and processes in place.
This may include:
- employee handbooks
- workplace policies
- manager guidance
- rollout support
- updates tied to business or operational changes
Compensation & Workforce Strategy
Hiring and retention challenges often trace back to larger questions about structure, expectations, pay, and planning. Twin City Consulting helps businesses...
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think through compensation and workforce strategy in a practical way. That may include compensation analysis, aligning roles and responsibilities, or making more thoughtful staffing decisions as the business grows. The goal is to help you attract and retain the right talent for the right work at the right level.
HR Project Management
Some HR work is too important to leave half-finished, but too complex to squeeze into the margins of an already busy leadership team.
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Twin City Consulting creates, reviews, and updates employee handbooks and workplace policies so they are practical, understandable, and aligned with how your business actually operates. This is especially helpful for growing businesses, businesses updating older documents, or businesses that need clearer expectations and processes in place.
This may include:
- employee handbooks
- workplace policies
- manager guidance
- rollout support
- updates tied to business or operational changes
Who these services are built for
Twin City Consulting is built for small and midsize businesses, especially organizations with roughly 5 to 75 employees that need experienced HR support without building a full internal HR function. This often includes:
- Medical practices
- Dental practices
- Eye care practices
- Healthcare organizations
- IT firms
- Law firms
- Professional services businesses
- Other organizations dealing with turnover, hiring challenges, leadership transitions, or employee issues
Need more details or General Information before you decide? We get it.
Need HR support that is practical, responsive, and grounded in real experience?
Twin City Consulting helps small businesses make better people decisions, strengthen their HR foundation, and handle challenges with more clarity and confidence.